Warranty Policy

Limited Warranty

PurLite warrants each PurLite Product to be free of manufacturing defects due to workmanship and materials  in normal use and service for a period of one (1) year from the date the Product is shipped to the Buyer (the “Limited Warranty”). The Limited Warranty is limited solely to the replacement of the Product if the Product proves to be defective in manufacture or, at the option of PurLite, to a refund of the purchase price. The Limited Warranty will only apply if the Product has been stored and used in accordance with its intended purpose. All claims made pursuant to this Limited Warranty are void unless submitted to PurLite within ninety (90) calendar days after the discovery of any Limited Warranty claim. The Limited Warranty does not apply to failures due to improper use or application.. 

If a PurLite Product is defective in workmanship or materials and a valid claim is received during the Warranty Period, PurLite, at PurLite’s option, will either: (a) repair the hardware defect at no charge, using new or refurbished replacement parts, or (b) exchange the Product with a Product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Product, or (c) refund the purchase price of the Product. 

PurLite does not warrant that the operation of any PurLite Product will be uninterrupted or error-free. Purlite is not responsible for damage arising from failure to follow instructions relating to the Product’s use. 

EXCEPT AS PROVIDED IN THE LIMIRED WARRANTY, PURLITE MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE PURLITE PRODUCTS AND ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY AND SPECIFICALLY EXCLUDED AND DISCLAIMED.

PURLITE WILL NOT BE LIABLE UNDER THIS LIMITED WARRANTY UNLESS (1) PURLITE IS NOTIFIED IN WRITING OF ANY DEFECT BY THE BUYER PRIOR TO THE EXPIRATION OF THE WARRANTY PERIOD, (2) THE DEFECTIVE PRODUCT IS RETURNED TO PURLITE, WITH THE TRANSPORTATION CHARGES PREPAID BY THE BUYER, AND (3) PURLITE’S EXAMINATION OF THE DEFECTIVE PRODUCT REASONABLY DISCLOSES THAT ANY DEFECTS HAVE NOT BEEN CAUSED BY THE BUYER’S IMPROPER HANDLING, USE, NEGLECT, REPAIR, ALTERATION OR ACCIDENT. 

In no event shall PurLite, its owners, managers, officers, employees and agents be liable to any Buyer of a PurLite Product for any lost profits or revenues, or any other indirect, consequential, special, incidental, or punitive damages of any kind or nature whatsoever.